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Frequently Asked Questions
At I’m Obsessed, we want you to feel confident and comfortable in every piece. That’s why we provide a detailed size chart on each product page to help you find the perfect fit. Still unsure? Our customer support team is always here to offer personalized advice.
No problem! We offer a one‑time free exchange if you need a different size. Just contact us within 30 days of receiving your order, and we’ll be happy to help you find your ideal fit.
Absolutely. We respect your privacy, so all orders are shipped in plain, unmarked packaging. Shop with confidence—your secret’s safe with us!
We ship worldwide, with delivery times varying by region. Most orders arrive within 5–10 business days. As soon as your order is processed, you’ll receive a tracking number so you can follow its journey every step of the way.
Definitely! Our pieces are crafted from premium materials designed to be both luxurious and comfortable. Hundreds of customers trust I’m Obsessed for their special occasions—and their everyday confidence boosts.
Your satisfaction means everything to us. If you’re not completely happy, unopened and unused items in their original condition can be returned within 30 days. Due to hygiene standards, opened or worn lingerie cannot be returned. If you have any concerns, just reach out—we’ll do our best to make it right.
We design our lingerie with comfort and skin-friendliness in mind. Most people experience no irritation.
We’re currently running a Buy 2, Get 1 Free promotion—no discount code needed! We also occasionally offer discounts on bulk orders. To stay up to date on our special offers and sales events, sign up for our newsletter or follow us on social media.
We’re here to help! You can reach our dedicated support team via email, or by filling out the contact form. We strive to respond within 24 hours on business days.
Support@imobsessed.store